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April 2010 - Losing Your Job? Psychological, Spiritual & Practical Advice
- I - A Psychological Lay of the Land
II - A Spiritual Lay of the Land
III - A Practical Lay of the Land
Resources (links, books, articles, the
lighter side)
Losing
Your Job? Psychological, Spiritual & Practical Advice
by Kenny Moore
It’s said that the reason we ask children what they want to be when they
grow up is because we’re looking for ideas.
10% - 20% of us are presently out of work. Those who aren’t understand
quite well that with the next reorganization, we could be out on the street as
well.
We may want to start lining up now to get some counsel from the kids.
As most of us surmise, things are messed up enough that they’re not going
to get fixed anytime soon. Our business lives have changed, whether we like it
or not. In the face of our love affair with the Status Quo, turmoil has become
the new constant. There’s some wisdom in Giuseppe di Lampedusa’s
advice, "If you want things to stay as they are, things will have to change."
We’ve also become pretty educated about change. I’ve found that there are
two very different kinds. The first one starts with a "beginning."
I
used to drive a Dodge Dart; I now drive a new Lexus. Barring that the gas pedal
doesn’t get stuck, you give me a week or so to master the cruise control, CD
changer and seat warmer, and I’m in fine shape. I used to drive an old car;
now I have a new one. This enjoyable type of change starts with a
"beginning."
But the change that this depressed economy has thrown us into is not like
getting a new car. It’s more like getting a new spouse. That’s a very
different sort of change! This type affects our identity, how we show up in the
world, the way people relate to us. And this second kind of change starts with
an "ending." Life as we know it is over. We may not have been aware of
that when we got married; but our friends were. That’s why when the
announcement came out, they hosted a Bachelor and Bachelorette Party. "Take
that person out for a few drinks," is how they put it.
This second type of change is dramatic: something has died. It invites us
into a three-part waltz — ending, transition. new beginning.
We’ll initially go
through a period of loss. We then find ourselves moving into a
"transition" phase, when the old rules are no longer in effect and the
new ones aren’t in place yet. It’s a time of anxiety and ambiguity.
It’s
also a time of creativity: we can re-write the rules since everything’s in
flux. We then eventually reach the "beginning" stage where we fully
embrace the new reality.
I remember when I first got married and my wife introduced me to her aged
aunt. "How long you’ve been married?" she asked. "Six
months," I proudly replied. With a smirk of cynicism on her face, she
muttered, "You ain’t really married; you’re still on your
honeymoon!"
Of course, my wife’s aunt was absolutely right. We first needed to pass
through the ending and transition stages of the honeymoon before we’re truly
married. In fact, divorce rates indicate that half of us get lost during the
"transition" and never even make it to marital bliss.
Understanding "Endings"
If losing your job puts you into an "ending," it’s worthwhile
understanding what’s going on.
A few years back, Elisabeth Kubler-Ross wrote about people going through a
major change in their lives — terminally ill folks moving from this world to the
Great Beyond. In her book, On Death and Dying" Elisabeth charted the
now-famous stages people go through in handling any type of significant change.
The acronym is DADA —
Denial;
Anger;
Depression;
Acceptance.
- Whenever major change hits, we all start out believing it won’t
significantly impact us. That’s the Denial Stage.
- It’s only a matter of time
before reality sets in and we feel something we cherished has been lost and it
pisses us off. That’s Anger.
- Sit with that for awhile and we become sullen and
morose, losing any desire to even get out of bed and shower. Welcome to Depression. The comedian Steven Wright says that depression is merely anger
without the enthusiasm – which sounds about right.
- Eventually, with the slow
passage of time, we’ll arrive at a reluctant recognition of the new reality.
Acceptance has arrived.
After moving through the DADA process of the "ending," we’re now
free to move wholeheartedly into "transition" and eventually on to the
new "beginning."
People often tell me that they just can’t wait till all these changes end.
It’s helpful to remember that the time in your life when all change ceases is
called clinical death. So, you may not want to get there any time soon.
It’s also a truism that as soon as you reach a new beginning in one aspect
of your life, another change is right on its heels. It seems you just finish
going through a merger at work than your child goes off to college making you an
"empty-nester" – putting you through yet another change. It’s
on-going and never-ending. It’s not that the pain and discomfort of all these
changes ever go away; we just get more comfortable going through the process.
Do
it enough and you get some wisdom and compassion in understand the Human
Condition.
While the DADA model sounds orderly and manageable, it is anything but.
It’s
more like being rolled around in a beer barrel or somewhat akin to a mix drink —
today I’m 30% in Denial, 50% in Anger … and 20% vodka. A few months down the
line, it’s 10% Anger, 60% Depression … and 30% vermouth.
There are other things we know about going through the DADA of the
"ending" process. It takes time.
We’re also not allowed to skip the
messy inappropriateness of our Anger and Depression. Folks seem to move through
the DADA stages when they’re ready and at their own pace. It’s just as silly
to say, "You shouldn’t feel that way," as it is to complain, "You’ve
been depressed long enough, get over it!" Comments like that only get in
the way of allowing people the space and time needed to go through their
changes.
While friends and co-workers are sometimes able to tolerate our Denial and
Acceptance phases, there is often little stomach for our displays of Anger and
Depression. They’d prefer not to see it; don’t want to hear it; resent
having to deal with it.
The appropriate and professional response to people who act this way is to
gently tell them, "Get Lost!" While polite society has little
tolerance for these powerful emotions, they still need to be surfaced, expressed
and released. Not to do so, keeps the toxicity inside, poisoning self,
relationships and probable positive futures.
A few years back, I helped my utility company go through the throes of
deregulation by hosting a "corporate funeral" with my CEO’s support.
We brought several hundred of our leaders together to mourn the
"ending" of an old way of doing business, spent some time
acknowledging what had ended for us as a company and accepting the loss without
judgment or condemnation. I then helped them make their way through the
"transition" and embrace a new "beginning" as a Deregulated
Energy Company.
What I did for my Fortune 500 Company, you might need to do for yourself in
the face of job loss, financial insecurity or resentment about the future of
business. Consider hosting your own "Irish Wake." Rant and rave about
the loss; spend some time weeping and gnashing your teeth. Wrent your garment
and don sackcloth and ashes. Then go out, have a good cry, commiserate with
friends, enjoy a few laughs, get drunk and then move on. Design and participate
in your own liturgy of death and mourning. It’s deeply human and powerfully
healing.
Everything that happens is a Problem, Predicament
or Mystery.
In our lives, we all have to deal with "Problems." And if we’re
good at dealing with problems, we find "Solutions." I love dealing
with problems. I feel competent; I get a chance to use my expertise; I have a
positive impact in the world. After a day of handling problems, I go home, sit
down to a nourishing meal with family and friends, and finish it off with a good
night’s sleep. Next morning, I wake up refreshed and renewed, eager to get
back to work, solve more problems and create new solutions.
In corporate life, if you’re good at solving problems, we promote you.
Once
this happens, you’re no longer dealing with problems; you’re now responsible
for managing "Predicaments." These are the imponderables of business
life. The dilemmas of complexity and uncertainty. This is the realm of ambiguity
and unintended consequences. There’s no ready answer, yet you must take
action, knowing full well that no matter what course you choose, it’s not
going to be sufficient. Yet, you’re still accountable for results and
responsible for making decisions. It often has the feel of taking two steps
forward and one step back.
Executives are often the ones responsible for dealing with predicaments and
they hate it. Why? Because they’re not good at it. What they excel at is
solving problems, which is why they originally got promoted. But that’s no
longer their responsibility. Executives often micromanage because they don’t
want to deal with the predicaments of their job; they’re more comfortable
dealing with the problems of yours.
After a day spent dealing with predicaments, you go home feeling weary and
vulnerable. You recognize that no matter what actions you take, what decisions
you make, they’re never enough. But you’re still responsible and your career
hangs in the balance. When you sit down to dinner, you tend to over drink and get
in arguments. At night, your sleep is interrupted by fear and insecurities.
You
wake up the next day, tired and reluctant to head back to the office where the
intractable nature of predicaments awaits you.
While dealing with problems results in solutions, the most you get with
predicaments is "Movement." It’s always a halting type, with fits
and starts, no clear beginning, middle and end. Taking positive action in one
direction will often have negative outcomes in another. It’s like being tasked
with growing the business, improving Customer Satisfaction, raising morale,
while simultaneously needing to reduce the workforce by 25%. It’s not like you
have options or can only choose to do some of these tasks. All will be required.
Think of President Obama. Regardless of whether you like the guy or not, you
understand that he’s not dealing with a problem. He’s in the realm of
predicament: solve healthcare; save the economy; improve world peace; reduce
unemployment … and don’t forget to reign in Wall Street’s egregious
behavior. He’s not going to solve any of these situations, but he’s still
required to take action. And no matter what he does, he’ll still be faulted
and criticized. Yet he needs to execute anyway. Throw him out of office and
elect somebody new if you want, but the next President will be in the same
unenviable position.
What helps in dealing with predicaments is if we can get focused on the right
question. If we can garnish the discernment of asking the right questions, it
will help us make some Movement. A big part of the work I did with my CEO was to
help the company get focused on the right questions. Many of them tended to be
too small; too self-serving; too myopic. What’s needed are large, engaging and
often over-arching questions. "How do we increase profits?" is too
small a question to be asking. "How might our products improve the
betterment of the world" or "How could we create a corporate culture
that invites and rewards the deeper talents of our workers?" are better
questions that garnish passion and commitment. Framing the right questions will
not generate solutions, but will be sufficient enough to generate Movement —
which is the most you can hope for in the realm of predicaments.
The Spiritual term for predicament is "Mystery." When dealing with
Problems, the appropriate response is Solutions. When dealing with Predicaments,
the appropriate response is Movement. The appropriate response to Mystery is
Awe. Bold faced and apoplectic. Somewhat similar to Moses’ reaction to the
burning bush — open-mouthed silence and confusion!
It’s no accident that
"Mystery" comes from the ancient Greek meaning "keep your mouth
shut."
Prior to coming to corporate life, I spent 15 years in a monastic community
as a Catholic priest. I used to believe that Mystery was the domain of the
monastery. My 20 years in business taught me otherwise. Mystery takes place in
the marketplace. That’s where Good and Evil get worked out. Just look at the
business scandals that make headlines in our daily newspapers. It’s also where
Life and Death take place. Not just of our commercial institutions, but of the
workers as well. We now spend some much time at work that large numbers of us
are dying there.
A while back, a woman stopped by my office to share with me that her daughter
was dying of Leukemia. You just can’t open your file cabinet and look under
the letter "L" and pull out a solution. There are no answers
here and
it’s not going to have a happy ending. You’re no longer in the realm of
Problem or Predicament — you’re thrust into the world of Mystery.
It’s been
said that when doctors graduate from medical school, they’re told that half of
what they learned is wrong; we’re just not sure which half it is. Whenever you’re
dealing with people, you are dealing with Mystery. There’s no algorithm
available that’s going to easily get you through this maze of the human
condition. You’re stopped in your tracks and forced to contemplate life’s
inestimable complexity.
Deeper Meanings of a Job Loss
If you’re out of work, you’re in one of three places. (Remember:
everything that happens is a Problem, Predicament or
Mystery.)
There are some folks who are presently unemployed that are dealing with a
Problem. They need to put a resume together, get out and network for interviews,
dress smartly and they’ll get a job. Life will get back to normal.
Yet there are others without work who are dealing with Predicament. Yes, they
too will eventually get a job – but they understand that their professional
lives are irrevocably changed by the new economy. Corporate paternalism is no
more. The wisdom of previous generations no longer has relevance to our modern
experience. It’s just a matter of time before downsizing, outsourcing and
globalization puts them out of work again. They know that job security, company
loyalty and anxiety-free work are of a bygone era. Sadly, the past is no longer
prologue. They will have many jobs and several careers in their work life
journey. As with all Predicaments, it helps to get focused on the right
questions. "How do I get another job" is probably the wrong one.
It’s
too small. Better questions might be, "What’s my plan for staying
gainfully employed in a jobless world?" or "What talents do I need to
compete in the new marketplace?" and "What passions do I possess that
might generate income?" Questions like these are not easily answered, yet
help us maintain some Movement in the face of an unknown future.
Sadly, there are some folks that are presently out of work who are being
sucked into the vortex of Mystery. Like Jonah of old, they’ve been swallowed
by a whale and spit out on a foreign land — not of their own choosing.
For them,
there are elements of Destiny and Divine Workings underfoot. The right resume or
a helpful interview is not going to rescue these people. This is a journey they
will have to make alone forcing them to dig deep into their personal reservoir
of resources in order to come out alive. Hard decisions will be made; rude
awakenings will be had.
For an inkling of what lies ahead, search out your Bible and visit the Book
of Job. If you’re not religiously inclined, drive down to your local
"Blockbuster" video store and rent Bill Murray’s "Groundhog
Day." Perhaps some will need to get stuck repeating the same day over and
over again until they go within, identify their own contribution to the problem
and have their spirit broken before realizing a need to change. Another
revelatory film is "Cast Away" where Tom Hanks portrays a
"FedEx" employee whose plane crashes ushering him off to a few years
of isolation. The good news is he loses a lot of weight. The bad news: he’s
forced to confront his mortality and must eventually throw himself back into the
very ocean that sought to kill him. He does make it back home, but life has been
radically altered. The Fates have intervened and all that’s left is to play
the cards he’s been dealt.
If Mystery is what your job loss is about, batten down the hatches. You’re
in for one hell of a ride.
If you’ve lost your job or fear you might (and who doesn’t…), here are
some practical considerations:
1 – Visit your local Proctologist
To paraphrase Hamlet: "Get thee to a proctologist!" The loss of
your job or the realization that the rules of business have aggressively changed
dredge up anger, frustration and resentment. If you keep in all within, it’ll
kill you. There’s a need to find a safe place where you can get it all out
without damaging your employment prospects. It’s better to vent these noxious
fumes with supportive family and friends rather than bringing them along to your
next job interview. Support groups, professional associations and life coaches
all play a helpful role in this regard. There’s something deeply human and
therapeutic in getting all the crap out. We also feel a whole lot better.
Manure, once it’s spread around, smells less offensive and actually helps
things grow.
2 – Get Mad
The early Church Father, St. John Chrysostom, once said: "Whosoever is
not angry when there is cause for anger, sins." We have a right to be in a
rage over the behavior of some of our corporate and political leaders. They’ve
taken advantage of the system, lined their own pockets with profits and sold the
rest of us down river. Venting our anger has the potential of countering our
lethargy and forcing us to take some positive actions, for our sake and the sake
of others. You might also make it lucrative — consider becoming a Whistleblower
or take up Card Counting to beat the pants off the House.
3 – Imitate MADD
Mothers Against Drunk Driving (MADD) has given us an effective model for
channeling the power and creativity of rage. These women (and many men) have taken their pain
and changed the world for the better. If you drink and get behind the wheel of a
car and kill someone, they’re going to make sure you go to jail. Politicians
who support them have been elected; those opposed have been defeated. They’ve
taken their anger, banded together, created a movement and changed the rules.
Anger is one of the more creative emotions we have. Instead of becoming a victim
in the face of marketplace injustice, use resentment to drive progress. Been
discriminated against because of your age, race or gender? Go work for the
competition. Bring a few disgruntled workers along with you. Cherry pick your
old company’s markets, find a profitable niche and eat your former employer’s
lunch.
4 – Embrace Vendor-mindedness
Think of yourself as a vendor. Even if you still have a job, you no longer
work for a company. You work for yourself. If a company’s got to choose
between funding the executive Bonus Plan or dropping 20% of their workers, you
already know which way the decision’s going. The Gen-Xers had it right all
along — become self-sufficient because we are all dispensable.
View yourself as a
vendor with talents and services to offer. If you have something that meets a
company’s need, you’ll get some work. If other vendors can do it better,
faster or cheaper, the client will go there. It’s transactional and based on
one’s value-adding capability. You’re also now responsible for being your
own Sales and Marketing departments. The rigors of remaining competent,
competitive and knowledgeable reside with you, where it belongs. The age of a
secure corporate job is over and it’s probably better than way.
5 – Keep your Résumé brief
Resumes are used to eliminate you from the employment process. The less you
reveal, the better. Think of a burlesque show — if all the cloths come off in the
First Act, nobody stays around till the end. In today’s market, there are
hundreds of resumes for each job opening. The boss tells the secretary, "Go
through the pile and eliminate anyone with less than 15 years experience."
If your resume has you with 10 years, you’ve excluded yourself and won’t get
called. The sole purpose of the resume is not to get the job; it’s to get the
interview. Your resume should be a high level one-pager. It should pique their
interest, offer some allure, be revealing, but not with any great detail. When
in doubt, think "Burlesque Queen." Always show less than more up
front, forcing them to call and interview you in person.
6 – Become an "Educator"
Not a "teacher" but an "educator." The word comes from
the ancient Greek, maieutikai — literally, "to catch what comes
forth." It’s the same word they used to describe the work of a midwife.
I
once read an interview with an old midwife where the reporter asked, "How
many babies have you delivered?" "None," the woman said.
"I
don’t deliver babies; mothers do. I catch ‘em!" Like Holden
Caulfield of old, we are all invited to be "catchers." Firstly, for
ourselves. I have an obligation to birth myself anew in this changing world of
work. While it’s a little scary, it’s also a creative, generative and
exciting experience. Secondly, we have an obligation to help birth others.
Many
feel isolated, abandoned, wounded. We need to reach out and catch these folks as
well. It’s our personal commitment to the world. J.D. Salinger will rest a lot
better knowing you’re out there saving lives.
A Crisis in Authority
Our leaders have let us down. Not just the business elite, but political,
religious and educational ones as well. Many are no longer credible.
A few
remain trustworthy. How might we decide where to cast our lot? Here’s a
hint:
"Authority" has the same origin as "author." Authors go
deep within themselves to find the Truth. And when they unearth it, they bring
it out and write about it. And in revealing their Truth, they write with
"authority." It is powerful, compelling and credible. When we hear
peoples’ Truth, we are moved to action and want to support and follow them.
Their power is independent of income, race, gender or position. It flows from
the person alone. When Jesus was preaching in the temple, the religious leaders
queried, "By what authority do you say these things?" He
quipped, "By my own authority." When confronted with the power of the
individual, they were dumbfounded and backed off.
When authors plummet their own Truth and reveal it, it is really only true
for themselves. However, there is an aspect of Truth that is universal.
In
hearing others speak theirs, a part of me says, "Yes! That’s true for me
as well." It resonates deeply. The monks used to say that the soul rejoices
when it hears truths it already knows. The "individual" aspect of
Truth also resonates with its "universality."
During these uncertain times, if you come across folks who have found their
own Truth and are brave enough to go public with it — support them. These are
the trustworthy leaders who speak from a position of authority. We are well
served joining forces with them. It’s the only hope for meaningful change that
we have.
About the author: Copyright 2010 © Kenny Moore, all rights reserved. Used with permission of
the author.
P.S. If you’re thinking about writing me, give
in to the temptation. I love getting mail ... and being influenced by what you
have to say. Please e-mail me at kennythemonk [at]
yahoo.com.
Kenny Moore (www.kennythemonk.com)
is co-author of The
CEO and the Monk: One Company’s Journey to Profit and Purpose (John Wiley and Sons), rated as one of the top ten best selling business books
on Amazon.com.
Prior to coming to corporate life, Moore spent 15 years in a monastic
community as a Catholic priest. Oddly enough, both jobs have proven to be quite
similar - except the Incentive Plans vary greatly. Kenny left the monastery
because he wanted to get married. Now that he’s married and has two teenagers,
he would like to go back.
The media once asked Pope John XXIII how many people worked at the Vatican.
"About half of them…," he said. Moore has discovered that there are
common operating principles in effect whenever you’re dealing with large
hierarchical institutions, sacred or secular.
Several years ago, Moore had the good fortune of being diagnosed with
"incurable" cancer, at its most advanced stages. He underwent a year
of experimental treatment at the National Cancer Institute and survived. He
recently had a heart attack and was invited to be sawed in half and given a
quadruple bypass: a subtle reminder that his time is running short.
Kenny came away from both experiences recalling the words of Oliver Wendell
Holmes, "Most of us go to our graves with our music still inside us."
Moore’s lifetime goal is to spend more of his time playing his music.
Having dealt with both God and death, he now finds himself eminently
qualified to work with senior management on corporate change efforts.
Kenny is a watercolor artist, poet and photographer. He is Founding Director
of Art for the Anawim, a not-for-profit charity which works with the art
community in supporting the needs of terminally ill children and the inner city
poor. His poems have been published in several anthologies; one was selected as
a semi-finalist in the North American Open Poetry Contest.
Kenny lives in Northern New Jersey and is married to the "fair and
beautiful" Cynthia. Together, they are fighting a losing battle of
maintaining their mental stability while raising 2 teenage boys. Kenny has
recently expanded his work to include Stand-up Comedy. This is driven largely by
the sneaking suspicion that when the Divine returns, She will find a more
receptive audience in bars and comedy clubs than in our Houses of Worship.
Moore is President of Kenny Moore Consulting, LLC. He’s a well-regarded
Keynote speaker, executive coach and business consultant for Leadership
Development, Change Management and Employee Engagement. He can be reached at
kennythemonk [at] yahoo.com
Books Disclosure:
We get a small commission for purchases made via links to Amazon.
- The CEO and the Monk: One Company’s Journey to Profit and Purpose,
Robert Catell, Kenny Moore, Glen Rifkin. John Wiley & Sons,
2004. ISBN:
0471450111
- Transitions: Making Sense of Life’s Changes (2nd Edition),
William Bridges, Perseus Press, 1980 (A classic: excellent for anyone
undergoing change which is most of us) ISBN:
0201000822
- Surviving Corporate Transition: Rational Management in a World of
Mergers, Layoffs, Start-Ups, Takeovers, Divestitures, Deregulation, and New
Technology, William Bridges (further expansion of his work on personal
transitions) Doubleday; (February 1988) ASIN:
0385237618
- Income Without a Job: Living Well Without a Paycheck. Michael
Jay Anthony, Barbara J. Taylor. Lulu.com,
2008 ISBN-13:
978-0-557-00377-8. Website: www.income-without-a-job.com.
Tap into your own creativity and use your full potential. Learn
how to see opportunities that others miss.
- Losing Your Job-Reclaiming Your Soul : Stories
of Resilience, Renewal, and Hope. Mary Lynn Pulley. Jossey-Bass,
1997. ISBN-10:
0787909378 ISBN-13: 978-0787909376
- When Smart People Fail. Carole Hyatt, Linda Gottlieb.
Simon & Schuster, 2009. ISBN-10:
1439156883 ISBN-13: 978-1439156889
- Rites of Passage at $100,000 to $1 Million+:
Your Insider's Lifetime Guide to Executive Job-Changing and Faster Career
Progress in the 21st Century. John Lucht. Viceroy Press, 2000. ISBN-10:
0942785304 ISBN-13: 978-0942785302
- 7 Personality Types: Discover Your True Role in Achieving Success and
Happiness. Elizabeth Puttick, PhD. Hay House, 2009.
US version: ISBN-10:
1401924565 ISBN-13: 978-1401924560 (UK & Australia
versions) www.7personalitytypes.com
- The Personality Puzzle: Solving the Mystery of Who You Are. Jose Stevens, JP Van
Hulle. Pivotal Resources; (December 1990) ASIN: 0942663063
- The Power Path: The Shaman's Way to Success in Business and Life.
Jose Stevens. New World Library; 1st edition (June 15, 2002) ISBN: 1577312171
- The 7 Aspects of Sisterhood: Empowering Women Through Self-Discovery.
Debra Gawrych. Common Boundaries Consulting &
Communications; (September 2002)
ISBN: 0971064601
- Transforming Your Dragons: Turning Personality Fear Patterns into Personal Power.
Jose Stevens. Bear & Co; (July 1994) ISBN: 1879181177
Related newsletter articles:
March
2001 - Finding the Right Job
February 2001 - Hiring the Right
People
August 2004 - Finding a Job 21st
Century Style
February 2001 - Hiring the Right
People
August 2004 - Finding a Job 21st
Century Style
April
1999
- Prosperity
August, 1996
August, 1996 -
Managing
Change
“I don’t like people who have never fallen
or stumbled. Their virtue is lifeless and it isn’t of much value.
Life hasn’t revealed its beauty to them.” (Boris
Pasternak)
"If the only prayer you ever say in your entire life is 'thank
you', it will be enough." (Meister Eckhart, mystic)
“Do not wait for leaders – do it alone, person to person.” (Mother
Teresa)
"When you come to the edge of all the light you know and are about
to step off into the darkness of the unknown, faith
is knowing one of two things will happen: there will be something solid to
stand on,or you will be taught how to fly." (Barbara J. Winter)
Come to the edge, she said.
No, we will fall.
Come to the edge, she said.
No, we will fall,
They came to the edge;
She pushed them,
and they flew.
(Guillaume Apollinaire)
- Reality is a state of mind.
- People will not admit a problem exists until they perceive there is a
solution.
- When faced with an unsolvable problem, change the question.
- There are at least 50 different ways of looking at any situation.
Try to find them.
- When searching for answers, ask, "What is most obvious?"
- There is always an "x" factor at work in any problem,
situation or equation. The "x" factor may be large or
small, but it is always there. Usually, the "x" factor
and/or its significance is not recognized until long after the fact.
- When traveling the Road of Life, never forget: There are critical road
signs missing. Be prepared to change direction and stumble around
occasionally.
(Barbara Taylor)
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