January 2015 ~ Helpful Conversations - Part 3
- Chapter 6: Psychological Approaches to Helping
- Chapter 7: Your Communications Skills Toolkit
Resources (links, books, articles, the
2015 ~ Helpful Conversations - Part 3
In November 2014, we are started a series called Helpful Conversations, based on
the work of Regina Wright, a chartered psychologist in Europe. This series
of newsletter articles is based on a one-year university-accredited training program that Regina
created for the National School of Government to teach reflective skills and
individual feedback. Her background work for the training is based on the
work of John Heron, Carl Rogers and Gerard Egan. Regina may be contacted
at HelpfulConversations [at] hotmail.com or by phone in the UK at 0044 1293
518815 (from the US 011-44-1293-518815)
The training was originally created for counselors and has been adapted for
our newsletter series. Since good communications skills are important for anyone in
business, we are pleased to be able to offer this series for our readers with
Regina's permission. Your feedback is
Regina is also offering to give feedback on those who would like to use the
newsletter series as an online course and do the exercises in each
chapter. Send your results and comments directly to Regina via email
to HelpfulConversations [at] hotmail.com using the chapter task list for
each part (downloadable Word document). Regina
has graciously offered to review results at no charge to our
We saw in the previous chapter that people have different preferences with
regard to exploring their feelings, their thoughts, their behavior, the past
(the unconscious) or the future (the spiritual or transpersonal). These
are the basic dimensions of life and living, and perhaps not surprisingly, major
psychological schools of thought have evolved around each of them. Indeed, each
of these preferences represents a mainstream of psychological and counseling
The purpose of a psychological theory is to both explain human distress and
suggest ways of overcoming it. At present within psychology and counseling there
are many competing theories of human existence. This means that there is
no one ‘right’ answer to a psychological or counseling issue.
Depending on one’s personal persuasion and the school of thought one favors,
the explanation and resultant approach will be different.
This may sound confusing and scary. Does that mean counselors and
psychologists don’t know what they are doing? – Not quite! We each
hold a preferred view of what makes people tick, and there is evidence to
support more than one view.
What it comes down to is matching the psychological approach to the client,
and to the kind of problem. We will see below that some kinds of
approaches are particularly appropriate to or successful with certain kinds of
I give a brief overview, and we consider the thorny problem of how to put it
altogether after that.
- Psychodynamic – the Past
- Behavioral Approach / Actions, Behavior
- Client-centered / Feelings
- Cognitive / Thinking
- Transpersonal approaches /the Superconscious
- Contemporary approaches to counseling
Part 3 is continued in the full Chapter
6 and 7 for download (as a PDF file). The Chapter
6-7 Task List (Word document) is available for download if you would
like feedback from Regina (at no charge to you).
November 2014 was Part 1 of the
series and includes the Glossary.
Helpful Conversations series ... to be continued ...
- Helping the Client: A Creative Practical Guide. John
Heron. Sage Publications, 2001. ISBN:
- On Becoming a Person: A Therapist's View of Psychotherapy.
Carl Rogers. Mariner Books, 1995. ISBN:
- Client-Centered Therapy: Its Current Practice, Implications and
Theory. Carl Rogers. Robinson Publishing, 2003. ISBN:
- The Skilled Helper: A Problem-Management and Opportunity-Development
Approach to Helping. Gerard Egan. Cengage Learning (2013). ISBN:
- Income Without a Job: Living Well Without a Paycheck. Michael
Jay Anthony, Barbara J. Taylor. Lulu.com,
978-0-557-00377-8. Website: www.income-without-a-job.com.
Tap into your own creativity and use your full potential. Learn
how to see opportunities that others miss.
Related newsletter articles:
- Improving verbal communications
April 2001 - Consulting Skills
November 2007 - True Community
March 2005 - Male/Female
Communication at Work
April 2000 - The Art of Listening
The most precious gift we can offer anyone is our attention.
― Thich Nhat Hanh
The most important thing in communication is hearing what isn't being said.
The art of reading between the lines is a life long quest of the wise.
― Shannon L. Alder
The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to
― Ralph G. Nichols
Many a man would rather you heard his story than granted his request.
— Phillip Stanhope, Earl of Chesterfield
One of the most sincere forms of respect is actually listening to what
another has to say
― Bryant H. McGill
Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest
compliment or the smallest act of caring, all of which have the potential to turn a life
― Leo Buscaglia
About our resource
links: We do not endorse or agree with all the beliefs in
these links. We do keep an open mind about different viewpoints and
respect the ability of our readers to decide for themselves what is useful.
If you have comments about this month's topic, please let us know or take our
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