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March 2015 ~ Helpful Conversations - Part 5
March 2015 ~ Helpful Conversations - Part
5
In November 2014, we are started a series called Helpful Conversations, based on the work of Regina Wright, a chartered psychologist in Europe. This series of newsletter articles is based on a one-year university-accredited training program that Regina created for the National School of Government to teach reflective skills and individual feedback. Her background work for the training is based on the work of John Heron, Carl Rogers and Gerard Egan. Regina may be contacted at HelpfulConversations [at] hotmail.com or by phone in the UK at 0044 1293 518815 (from the US 011-44-1293-518815)
The training was originally created for counselors and has been adapted for our newsletter series. Since good communications skills are important for anyone in business, we are pleased to be able to offer this series for our readers with Regina's permission. Your feedback is welcome.
Regina is also offering to give feedback on those who would like to use the newsletter series as an online course and do the exercises in each chapter. Send your results and comments directly to Regina via email to HelpfulConversations [at] hotmail.com using the chapter task list for each part (downloadable Word document). Regina has graciously offered to review results at no charge to our readers.
CHAPTER 12: Putting It All Together
At the outset of our journey in this book, we met Tom and Sally and were privy to their conversation about Tom’s ‘niggle.’ Since then, we have been thinking about how helpful conversations are put together and how we might develop a framework to understand, critique and assess their success or otherwise.
Let’s revisit Tom’s conversation with Sally to see what we now make of it.
. . .
Part 5 is continued in the full Chapter 12 for download (as a PDF file). The Chapter 12 Task List (Word document) is available for download if you would like feedback from Regina (at no charge to you).
November 2014 was Part 1 of the series and includes the Glossary.
Helpful Conversations series ... to be continued ...
Internet Resources
- John Heron's Six Categories of Intervention: Understanding How to Help People More Effectively http://www.mindtools.com/CommSkll/HeronsCategories.htm
- Carl Rogers: On Becoming a Person http://www.butler-bowdon.com/Carl-Rogers-On-Becoming-A-Person
- Person Centered Therapy http://www.simplypsychology.org/client-centred-therapy.html
- Client-Centered Therapy http://psychology.about.com/od/typesofpsychotherapy/a/client-centered-therapy.htm
- Gerard Egan's Skilled Helper Model http://www.gp-training.net/training/communication_skills/mentoring/egan.htm
- The Skilled Helper Model by Gerard Egan (video). http://www.youtube.com/watch?v=UxoxVrA8dLs
- Helping Relationships: Principles, Theory and Practice http://infed.org/mobi/helping-relationships-principles-theory-and-practice/
Books - Disclosure:
We get a small commission for purchases made via links to Amazon.
- Helping the Client: A Creative Practical Guide. John Heron. Sage Publications, 2001. ISBN: 978-0761972884
- On Becoming a Person: A Therapist's View of Psychotherapy. Carl Rogers. Mariner Books, 1995. ISBN: 978-0395755310
- Client-Centered Therapy: Its Current Practice, Implications and Theory. Carl Rogers. Robinson Publishing, 2003. ISBN: 978-1841198408
- The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping. Gerard Egan. Cengage Learning (2013). ISBN: 978-1285065717
- Income Without a Job: Living Well Without a Paycheck. Michael Jay Anthony, Barbara J. Taylor. Lulu.com, 2008 ISBN-13: 978-0-557-00377-8. Website: www.income-without-a-job.com. Tap into your own creativity and use your full potential. Learn how to see opportunities that others miss.
Articles
Related newsletter articles:
August 1997
- Improving verbal communications
April 2001 - Consulting Skills
for Managers
November 2007 - True Community
March 2005 - Male/Female
Communication at Work
April 2000 - The Art of Listening
The Lighter Side
The most precious gift we can offer anyone is our attention.
― Thich Nhat HanhThe most important thing in communication is hearing what isn't being said. The art of reading between the lines is a life long quest of the wise.
― Shannon L. AlderThe most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.
― Ralph G. NicholsMany a man would rather you heard his story than granted his request.
— Phillip Stanhope, Earl of ChesterfieldOne of the most sincere forms of respect is actually listening to what another has to say
― Bryant H. McGillToo often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around.
― Leo Buscaglia
About our resource links: We do not endorse or agree with all the beliefs in these links. We do keep an open mind about different viewpoints and respect the ability of our readers to decide for themselves what is useful.
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