May 2015 - Helpful Conversations

May 2015 ~ Helpful Conversations - Part 7 of 7

Chapter 16: Professional Log for Sally & Tom

Chapter 17: And, Finally ...

Resources (links, books, articles, the lighter side)

May 2015 ~ Helpful Conversations - Part 7 of 7

In November 2014, we are started a series called Helpful Conversations, based on the work of Regina Wright, a chartered psychologist in Europe. This series of newsletter articles is based on a one-year university-accredited training program that Regina created for the National School of Government to teach reflective skills and individual feedback. Her background work for the training is based on the work of John Heron, Carl Rogers and Gerard Egan. Regina may be contacted at HelpfulConversations [at] hotmail.com or by phone in the UK at 0044 1293 518815 (from the US 011-44-1293-518815)

The training was originally created for counselors and has been adapted for our newsletter series. Since good communications skills are important for anyone in business, we are pleased to be able to offer this series for our readers with Regina's permission. Your feedback is welcome.

Regina is also offering to give feedback on those who would like to use the newsletter series as an online course and do the exercises in each chapter. Send your results and comments directly to Regina via email to HelpfulConversations [at] hotmail.com using the chapter task list for each part (downloadable Word document). Regina has graciously offered to review results at no charge to our readers.

Chapter 16: Professional Log for Sally & Tom

Now, if you would like, try your hand at this.

Imagine you had been ‘Sally.’ How might you have completed the three forms of the professional log subsequently to your conversation with Tom?

I’m aware this requires a leap of faith. Why not try it to see how it works? A set of blank forms follows for you to complete.

I’m not ‘Sally’ either. As part of writing this course, I completed the forms, trying to put myself in ‘Sally’s’ place. My completed forms follow the blank ones.

We are fortunate and indebted to ‘Sally’ because she kindly reviewed and amended my entries. So what follows is pretty accurate.

For now – do try to complete the blank forms. You have nothing to lose!

[Also, see Part 6 for the full “Explanations for the Professional Log” section of the Appendix]

. . .

Part 7 is continued in the full Chapters 16 and 17 for download (as a PDF file). The Chapter 17 Task List (Word document) is available for download if you would like feedback from Regina (at no charge to you).

Complete set of Helpful Conversations course downloads:

Part 1 - November 2014 - Chapter1, Glossary

Part 2 - December 2014 - Chapters 2,3,4,5

Part 3 - January 2015 - Chapters 6,7

Part 4 - February 2015 - Chapters 8, 9, 10, 11

Part 5 - March 2015 - Chapter 12

Part 6 - April 2015 - Chapter 13, 14, 15, Appendix: Explanations to Professional Log

Part 7 - May 2015 - Chapter 16, 17

Internet Resources

John Heron's Six Categories of Intervention: Understanding How to Help People More Effectively http://www.mindtools.com/CommSkll/HeronsCategories.htm
Carl Rogers: On Becoming a Person http://www.butler-bowdon.com/Carl-Rogers-On-Becoming-A-Person
Person Centered Therapy http://www.simplypsychology.org/client-centred-therapy.html
Client-Centered Therapy http://psychology.about.com/od/typesofpsychotherapy/a/client-centered-therapy.htm
Gerard Egan's Skilled Helper Model http://www.gp-training.net/training/communication_skills/mentoring/egan.htm
The Skilled Helper Model by Gerard Egan (video). http://www.youtube.com/watch?v=UxoxVrA8dLs
Helping Relationships: Principles, Theory and Practice http://infed.org/mobi/helping-relationships-principles-theory-and-practice/

Books - Disclosure: We get a small commission for purchases made via links to Amazon.

Helping the Client: A Creative Practical Guide. John Heron. Sage Publications, 2001. ISBN: 978-0761972884
On Becoming a Person: A Therapist's View of Psychotherapy. Carl Rogers. Mariner Books, 1995. ISBN: 978-0395755310
Client-Centered Therapy: Its Current Practice, Implications and Theory. Carl Rogers. Robinson Publishing, 2003. ISBN: 978-1841198408
The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping. Gerard Egan. Cengage Learning (2013). ISBN: 978-1285065717
Income Without a Job: Living Well Without a Paycheck. Michael Jay Anthony, Barbara J. Taylor. Lulu.com, 2008 ISBN-13: 978-0-557-00377-8. Website: www.income-without-a-job.com. Tap into your own creativity and use your full potential. Learn how to see opportunities that others miss.

Articles

Related newsletter articles:
    August 1997 - Improving verbal communications
    April 2001 - Consulting Skills for Managers
    November 2007 - True Community
    March 2005 - Male/Female Communication at Work
    April 2000 - The Art of Listening

The Lighter Side

The most precious gift we can offer anyone is our attention.
― Thich Nhat Hanh

The most important thing in communication is hearing what isn't being said. The art of reading between the lines is a life long quest of the wise.
― Shannon L. Alder

The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.
― Ralph G. Nichols

Many a man would rather you heard his story than granted his request.
— Phillip Stanhope, Earl of Chesterfield

One of the most sincere forms of respect is actually listening to what another has to say
― Bryant H. McGill

Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around.
― Leo Buscaglia

About our resource links: We do not endorse or agree with all the beliefs in these links. We do keep an open mind about different viewpoints and respect the ability of our readers to decide for themselves what is useful.

If you have comments about this month's topic, please let us know or take our newsletter survey. If you would like to receive free notices of the new monthly topic, please sign up for our mailing list. See our Privacy Policy.

This page is http://www.itstime.com/may2015.htm Printer-friendly version